Hurtte delivers a manifesto for distributors' fee-based services

Distribution consultant Frank Hurtte, River Heights Consulting, Davenport, Iowa, has put pen to paper and spelled out in detail how distributors can move away from their dependence on "value-added" mark-ups on products and emphasize getting paid for the services they provide to make their customers more successful.
Distribution consultant Frank Hurtte, River Heights Consulting, Davenport, Iowa, has put pen to paper and spelled out in detail how distributors can move away from their dependence on "value-added" mark-ups on products and emphasize getting paid for the services they provide to make their customers more successful. In The Distributor's Fee-Based Services Manifesto, Hurtte carefully spells out why distributors without a plan for recouping the cost of their service will be forced to either unilaterally reduce the quantity of service (sometimes via layoffs) or absorb the cost.  The distributor without a fee plan makes less money during the good times, grows slower in relation to their competitors and over time becomes less resilient in the market space, Hurtte says.

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Doug Chandler, Senior Staff Writer

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Doug Chandler began writing about the electrical industry in 1992, and still finds there's never a shortage of stories to be told. So he spends his days finding them and telling them. Educationally, he's a Jayhawk with an English degree. Outside of work, he can often be found banging drums or harvesting tomatoes.