Batch said the electrical utilities and their suppliers around the area moved a lot of equipment in anticipation of the storm and then went into action as quickly as possible after it passed.
Tri-State’s main warehouse in the area, in Havana, FL, just north of Tallahassee, lost power and internet service. Tri-State’s Havana crew staged orders and loaded trucks with no electricity, working by whatever sunlight was available, to get equipment out to customers. The power came back on Sunday but the branch still didn’t have Internet and therefore a functioning business system as of Wednesday.
“Remarkably, we had pretty good cell coverage from day one,” Batch said. So the branch has been entering orders by phone with locations in Georgia and Alabama.
One of Tri-State’s co-op utility customers in the area said the system they had built over 81 years was completely gone.
Batch said Tri-State’s suppliers have gone to extreme lengths to get equipment to the area, including thousands of poles and cross-arms, pole-line hardware, switches, connectors, transformers, lighting and basically everything in a grid that’s above ground.
The crisis has reaffirmed Batch’s appreciation of his people and his suppliers. “We love working with them all the time but when it’s crisis time, we find out all over again how lucky we are to have them.”