Over the next few months, Electrical Wholesaling and Channel Marketing Group, Durham, N.C., will be conducting a series of surveys of EC&M’s audience on the customer service (or lack of it) they get from electrical distributors; online shopping in the electrical market; the impact of distributors’ marketing campaigns; how end users use smartphones and tablet computers; and other key topics of vital interest to electrical distributors. Analysis of the top-line trends we
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